Terms of purchase

Terms & conditions

1. Gal Vitamin Ireland

a)  You are welcome to view, print and download the contents of the Web Site for personal use, but not for any commercial purposes or re-publication.

2. Contacting Us

a) Our contact address is: Gal Vitamin Ireland, Villa 67. Carleton Village, Youghal, Co. Cork.

You may also contact us by telephone on +353 894630959 or alternatively, you can email us info@galvitamin.ie

3. Web Site Information

a) We have tried to ensure that information provided on the Web Site is accurate. However, we make no representation and give no warranty of any kind in respect of the information supplied and take no responsibility for third party information available through site links, forums, or other distributed information outlets.

b) We do not accept liability for any loss (direct, indirect or consequential) which may arise from reliance on information contained in the Web Site or in respect of any error or omission arising thereof.

4. Description of Products

a) The description and specification of products in the Web Site are only approximate and we reserve the right to make changes which do not materially affect the quality or performance of those products.

b) We may correct any error appearing on the Web Site or withdraw any product from sale without incurring liability. Price and availability is also subject to change without notice.

5. Ordering Products

a) You may order products from the Web Site by submitting a completed order form through the check-out procedure. b) We will confirm acceptance of your order by e-mail to the address you have given and the sending of this e-mail (whether or not it is received) constitutes a contract between us.

6. The Price and Payment

a) The price of the products will be the price quoted on the Web Site at the time we accept your order. The price will include any applicable value added tax, but not the cost of delivery.

b) In addition to the price, you will have to pay our delivery charges as quoted in the Web Site at the time we accept your order - unless you qualify for free delivery. The amount of these charges varies according to the method of delivery and the delivery address you specify in your order.

c) Payment is made by credit card or PayPal at the time we accept your order. (the payment methods we accept are listed on the Web Site at the time you place your order). Refunds will generally be made by means of a credit to your original payment method.

d) Although every care is taken in the quality of content on this site, there may occasionally be an error and items may be mis-priced. In this event we will either: contact you to ask if you wish to cancel the order, or simply cancel the order and notify you, at our own discretion. We are under no obligation to supply goods at the incorrectly quoted price.

7. Delivery of Products

a) We will arrange for delivery of the products you order by the method and to the address which you specify in the check-out procedure. However, the time for delivery will not be essential to the contract between us.

b) If you do not take delivery of the products or supply adequate delivery instructions, we may cancel your order and retain the products. In this event, we will refund you the price of the products and may charge a re-stocking fee at our discretion. In addition, you will still be liable to pay any delivery charges.

c) If there is an error or any other delivery problem in respect of the products ordered, you must notify us in writing within 14 days after the delivery date. We will not be liable for any loss or damage if you fail to do this.

8. Cancelling Orders

a) You may cancel your order by notifying us in writing at any time up to 14 days after your products have been delivered. The notification should state your order number and give the reason for cancellation.

b) No contractual rights are conferred on third parties.

c) You can no longer cancel your order once you have opened the product containers or used the products. However, your statutory rights concerning the quality of those products will be unaffected.

9. General

a) The products advertised on the Web Site are intended for sale to persons dealing as consumers and are not for re-sale.

b) The Contracts (Rights of Third Parties) Act 1999 shall not apply to any contract between us so that no contractual rights are conferred on third parties.

c) Any contract between us shall incorporate these terms and conditions and be under Irish law. If there is any dispute, the Irish Courts will have exclusive jurisdiction.

Privacy Policy

At Gal Vitamin Ireland we make every effort to ensure we protect your personal information in accordance with international norms and the laws of Ireland.

This site, galvitamin.ie ("the Website"), is operated by Gal Vitamin Ireland. In this Privacy Policy ("Policy"), the terms "Gal Vitamin Ireland", "we", "us" and "our" means galvitamin.ie the Website.

This Policy, in conjunction with our Terms and Conditions, explains how Gal Vitamin Ireland may use the information we collect about you, as well as the rights you have over any personal information we hold about you.

Please read this Policy and our Terms and Conditions carefully; by accessing the Website you confirm to have understood and agreed to them.

If you have questions or complaints regarding our privacy policy or practices, please contact us at superior.organics@yahoo.com , info@galvitamin.ie or write to us at Customer Services, Gal Vitamin Ireland, Villa 19. Carleton Village, Youghal, Co.Cork, Ireland.

Information we collect

We collect information about you (such as your name, email address, phone number shipping address and credit card information) in circumstances when you:

• via cookies when you visit the Website;
• via data register on purchase of products on the Website;
• Voluntarily take part in our, questionnaires, competitions, customer surveys, promotions and ancillary activities, or contact us via e-mail, phone or letter.

This data may be enhanced by collecting information from other sources such as Information Service Companies. These datasets help us to check the accuracy of the data we hold about you and to send you the most relevant offers and promotions. You may edit your information within the account.

How we use your information

We store your basic information to help Gal Vitamin Ireland better understand you and to enable us to personalise your experience with Gal Vitamin Ireland, including offers, promotions and services to meet your needs. We use your information to:

• check and verify your identity, and prevent or detect crime
• operate your online account and your rewards for life account
• personalise our services, offers and promotions to you
• process your online orders and purchases
• tell you about important changes to our operations
• develop and improve our products and services
• manage feedback, customer surveys promotions, competitions and questionnaires.

Marketing and Customer Research

With your prior agreement, we may contact you by email or SMS:

• with details of offers and information about Gal Vitamin Ireland products or services;
• with offers and information about products or services from selected partners, or for customer research e.g. to help improve our services, products, or the Website.

It is entirely your choice if you wish to receive or not receive this information. However, if you tell us that you don’t want to receive marketing information from us this, will mean that you won’t get details of great offers or promotions that may be of interest to you.

You may choose to no longer receive marketing information from us by:

• amending your options within the "Your Details" section of "My Account" on the Website;
• clicking on the "unsubscribe" link on the bottom of any of our e-mails to opt of email communications;
• calling us on 089 4630959; or writing to us at Gal Vitamin Ireland, Villa 67. Carleton Village, Youghal, Co.Cork, Ireland.

COOKIES

We use the standard format for cookies classified by the International Chamber of Commerce UK. You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu.

Analysis cookies

These cookies collect anonymous information on the pages visited. By using the Website, you agree that we can place these types of cookies on your device.

These cookies collect information about how visitors use the Website; for instance, which pages visitors go to most often, which pages they go to next and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All the information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the Website works.

Social Media Features and Widgets

Our Website includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our Website. These Features may collect your IP address, which page you are visiting on our Website, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Website. Your interactions with these Features are governed by the privacy policy of the company providing it.

Security

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). If you have any questions regarding security you can contact us at superior.organics@yahoo.com, or info@galvitamin.ie

Disclosing your information

We will never disclose your information to anyone outside the Gal Vitamin Ireland of companies except where we have your consent; where we are required or permitted to do so by law, such as when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process; where other companies who provide a service to us as part of our order process require that data i.e. delivery companies, payment providers; or companies who send out email communications on our behalf; or where they are successors in title to our business.  We will never share your data with other companies for marketing purposes. 

Other websites

The Website may contain links to other sites which are outside our control and not covered by this Policy. The operators of these sites may collect information from you that will be used by them in accordance with their policy, which may differ from ours.

Public Forums

Our Website offers publicly accessible blogs, community forums or reviews. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at info@galvitamin.ie or superior.organics@yahoo.com In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Warranty and Exclusions

1. The Company agrees that if any Goods are not of merchantable quality or compliant with statutory and relevant legal obligations on delivery, the Company will at its own option replace the Goods at its own expense or refund the purchase price or a fair proportion of it.

2. Claims in respect of any issues covered by Clause 1 should be made as soon as such issues are reasonably capable of discovery but in any event within 14 days of delivery or collection of the Goods, as the case may be, failing which, no such claims will be considered by the Company.

3. In consideration of receiving the benefit of 1and Clause 2, the Buyer agrees that no other warranties or indemnities, express or implied, statutory or otherwise, shall form part of any contract or shall be implied into any contract with the Company or its agents.

PAYMENT:

• Visa/Mastercard incl. 3D Secure       
• Maestro
• Apple Pay and Google Pay
• PayPal

SHIPPING:

• To Ireland including Northern Ireland € 2.99  or free when you spend € 25, typically by the next business day.

• To the United Kingdom € 4.99  or free when you spend € 35, typically takes three business days.